The Patient Chain.....
It started Friday last week...
I needed a prescription filled....but not until January 4th ( I needed to start a new package on that day)
So me being the frugal woman I am decides to wait until Jan 2nd to call the pharmacy to have it available for me January 3rd so I could start it on January 4th. New Deductible year and all that :-)
I am at this time blissfully unaware that I have no refills left since I had not had that prescription in my palm since January of last year....
I am informed that I have no re-fills so I have to call my doctor.
I call the doctor and they are not taking calls after 4.30pm ( it's now 4.35pm) so I hang up frustrated.....
I weigh my options, is this important? Kinda
Should I call the doctor? Yes, I need to start it on Sunday...
So I call and get a very RUDE answering service. I am informed that they do not DO prescriptions on the weekends.......so there is no guarantee that I will get a call until Monday...
I am a little upset about that but the call does not come until Monday morning....where upon I am told the prescription has been called in.
I go to my pharmacy in the afternoon and it has NOT been called...
I ask how long it will take IF they doctor calls in now?
I am told 45 mins.....
I am again a little upset and am thinking how HARD should it be to get a prescription?
They call and I am left waiting an hour and a half.....
AND they produce the prescription and tell me it's only one third of what I paid last time which causes me to question IF it is the WRONG prescription???
No, it was their mistake, they tell me it will be that price THIS time but not again....as they had it down as a 30 day supply when it was a 90 day supply....
Now I take the time to look at the refills and it states I have 11 left because of the 30 day supply mix up with the 90 day supply.......
And all of that made me think............just how many mistakes can be made when one unsuspecting person goes to pick up a prescription???
Sheesh..........no wonder the health care system is in trouble in this country....
joan
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