We probably do not need any more to be said on this subject but .....
Feedback is a personal thing, it's the personal perception of one of the people who took part in the exchange of energy (reading) , it may not be shared by both and on the subject of negative feedback, the perception of the caller may not reflect the feelings of the reader towards the reading. It can and IS hard to hear, he will not be calling you again, he is with someone else, you are not getting that job, you know the deal... Delivered with compassion sometimes can make it easier, like Mary Poppins said......*Just a spoon full of sugar makes the medicine go down* but not always especially if other readers have seen it go the other way in their readings for that person.
It's like a friend of mine who was going through a marriage crisis and they went to marriage counseling and he spoke his part for several minutes and when it came to her turn she said *I don't know who the heck he is married to but that ain't how I see it*But they were both right, they were just lacking the ability to see things from the perspective of the other person.
DO I like bad feedback? Heck, NO! But do I deserve it once in a while? Probably, but it does not make me like it any better, if I am being honest and I am human. It can be hard when a caller is wanting or expecting to hear one thing and hears an entirely different thing. Readings are not set in stone and we can feel devastated at the time and it might feel like the end of the world, but that usually passes.
But what I DO understand is that negative feedback is usually the result of a string of readings that what the caller was told did not happen, thousands of dollars spent, and hopes and dreams dashed....pain expressed, lashing out in anger and frustration which the reader might feel and respond to in the reading with a heightening of tension..... I do not read through anger well, and others may have that issue while reading for callers also.
Some readers want a feedback system where they can address the feedback if they feel they were bashed, but that might lead to a he said/she said kind of negativity where the tension and emotions run higher although I can see how at times when I see some of the feedback left why readers would feel like a feedback system where they can respond with THEIR side of the interaction....
Feedback is one of those hot button topics that everyone will see differently, there is no one solution to all of the concerns that both readers and callers may have that might address the issues and concerns that they both may have.
Joan