Dear Grandma Sage,

Why do callers think it's ok to hang up on you when you don't give them the answer they want? Anonymous Advisor

Dear AA,

That is a very disturbing question.

I have been fortunate not to have anyone do that that very often, though it has happened to me.  I would think it is because the caller wants hope and if the answer you give them contains no hope, they are so upset they cannot talk.  Not every answer is going to be the one the caller is hoping for but if you can point out ways to help them achieve what they are seeking I have found most of them will listen and want to know.

I would say it is the way that the answer is presented to them, or they are very rude, or just too upset to talk.

Hugs, GrandmaSage

I would  love to have some input here from callers.  

If you have a question you would like to have answered here please email me at Keen.

Thanks, GS