Hello Everyone!
Summer is finally here & I wanted to share an option with you that actually one of my clients helped call my attention to. This has to do with free minutes and etiquette as a caller. Many advisors are callers too & I have many advisors that are my clients as well as fellow advisors.
As you all know I am very generous with minutes. Sometimes this poses a problem when a caller never adds or has no intention of adding but say they will add to manipulate minutes out of me. I've even had them sign up as a new client, ask for minutes and then call after I have given them minutes over and over under their previous handle here on Keen!!! So just times that by 10 clients a week and do the math! My point here is that none of us like to work for free. Some callers are repeat offenders and also don't leave feedback either because it is NOT a paid call! From time to time we ALL run into money problems and I give my callers plenty of slack here.
The worst is seeing that they called another psychic, sometimes more than one and paid them the same day OR week , left them glowing feedback, but they used ME for free minutes! Sometimes even asking me for the free minutes telling me they are broke! But then I see that they called another psychic that was $7.99 a minute!!! HUH? Again, NONE of us want to work for free and this is just tacky as well as dishonest. You have the right to call as many psychics as you want but using a psychic that has been generous to you and blowing them off by not paying them or leaving feedback is not only rude but just wrong.
I had a client call me this week who is out of work. I sent her 3 minutes as I usually do & she told me upfront that she couldn't add money. But, at the end of her three minutes I was surprised to get an email from Keen telling me that she had sent me a $3.00 bonus on the call!! No, it wasn't what I charge per minute but it was a nice gesture. This is something a caller can do just to let a person know, hey, I appreciate your generosity. If an advisor has this feature activated you can do this as a client.
Recently I have reluctantly blocked those repeat offenders that call other psychics and pay them but use me only for free minutes. The repeat offenders who just use me I have had to put on another list so they don't receive minutes.
The minutes are meant to be used towards a paid call not repeatedly used to get free readings from certain psychics you don't feel worthy of paying!! If I am good enough to call for free then I am good enough to pay for!
Three minutes is NOT enough time to get a good reading. I am pretty fast but give us a break here. Ask the psychics you pay to give you free minutes. This way you get 3 minutes (hopefully as most will only give 1 or 2 minutes tops even if you spend money with them) and also have the minutes that you pay for so you get the most out of your reading.
It is hard as a reader to get excited over reading for someone that you know is just using you. Nevertheless I give even those callers the benefit of the doubt and I do this work because I genuinely love the work. And for the right reasons, meaning to help people with their life and destinies and because I truly care.
This is also my lesson about setting boundaries which I've had to do. I say reluctantly so because I have a soft heart and have a hard time saying no.
In closing my point here is that respect IS important here between both the advisor & the caller. Using someone over & over is wrong...period. If you can't add money let the advisor know up front so they know they only have 2 or 3 minutes! It is to your benefit. As I mentioned earlier you can pay a bonus even if it is very small. If a caller who is out of work can do it then anyone can.
I hope that this has helped illuminate some problems here on Keen so that as a caller you can get the best possible reading as well as have the best relationship you can with your advisors.
I also want to let all of my clients know how much I appreciate all of you ! The majority of you know where my heart is and know I give it my all when you call!
Blessings to all of you!
Alaria