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| Call Details - Groups | ||
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The Call Details page itemizes the details of all the calls your group receives. Here's a quick summary and explanation of the information you'll be able to find on this page. Group Manager Earnings -- How much you earned from your Group Manager's fee for this call. Advisor Earnings * -- How much the customer paid for this call, and how much the advisor earned, once the connection charge (27 cents per minute for Psychic & Astrology calls), Keen's fee (38% for live calls, 38% for calls to Recorded Listings), and the Group Manager's fee are subtracted. Billing Information -- The customer's member name, when the call began and ended, and how many minutes it lasted. Promotional Minutes and Money -- Any Keen Free Minutes promotions or advisor's Free Minutes offers that impacted the advisor's earnings, and your Group Manager's fee, from this call. Call Feedback -- What rating and written feedback, if any, this call received from the customer. Note: If the customer didn't leave feedback, the advisor will be offered a chance to send them Mail to follow up and ask for their feedback about the call. Listing Information -- The listing's title, category, topic and per-minute fee (which can vary if either the customer or advisor is outside the U.S. and Canada.
* Amounts used in examples are not guaranteed amounts and are subject to change. |
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