The following table lists per-minute connection charges for making calls from various countries.

For calls in the U.S., the connection charge is 27 cents per minute*, meaning 13.5 cents a minute for Keen to connect you, and 13.5 cents a minute to connect the advisor. However, for calls in which either you or the advisor are outside the U.S., the rates are higher.

If you're in Canada and the advisor is in the U.S., for example, the connection charge is 35 cents a minute, or 21.5 cents for the Canadian portion of the call and 13.5 cents for the U.S. portion. To figure out the processing fee for your country, simply add 13.5 cents to the appropriate rate from the list below*.

*Amounts used in examples are for illustrative purposes only and subject to change at any time without notice.