Photos  
 

If you don’t have one already, you should consider adding a picture to your listings; a photo is a friendly touch which encourages potential customers to call you.

How do I add my photo to my listings?
You can easily upload your photo to both new and old listings at any time. From the My Listings section on My Account, click on either the Create a Listing or Edit Listing page. Then click "Add a Photo." You can find the image file on your computer by clicking "Browse" or you may select a photo you previously uploaded to your listing. Photos must be in JPG, GIF or BMP format, no larger than 400KB, and square (e.g. 95 pixels x 95 pixels), so that they'll display properly throughout the site. We strongly recommend that you use a headshot, which is generally easier to view.

Why is 95 x 95 pixels the preferred size?
The 95 x 95 pixel size is the largest image size that Keen uses both on the site as well as to power landing pages and listings on partner sites. It has been shown that when images are displayed properly (such as when a 95 x 95 square image is used as opposed to a smaller and/or rectangular image) listings enjoy a higher click-through, which can lead to increased conversions - which means more new customers for you.

What if I don't know how to crop a photo?
No problem! We've listed detailed "how to" examples and instructions below for users of both Windows and Macintosh.

Is there a specific kind of photo I should upload?
You should consider the different options open to you:

  • Using an actual picture of yourself has long been shown to establish a deeper and more productive connection to your customer.
  • Using a picture of someone else can be viewed as disingenuous and put off customers from calling you.
  • Using a picture of anything other than your face (such as a picture of your artwork) risks preventing any connection at all.
In any case, whatever picture you choose to use, only use one is clear (and not blurry) and that you have permission to use!

What if I want to add a photo to my listing details?
If you have HTML experience, you can also add images to the body of your listing using HTML code. You can upload an image by clicking "Browse" and finding the file on your computer. You'll then receive the HTML code to paste into your listing description

Before uploading any photo, please review our Photo Policy.

If you're having problems, please contact Customer Support.

Note: If you submit extensions that are not supported, or leave the extension field blank, you will receive an error message. Similarly, you will receive messages for not including a file name or properly formatted file path for photos, or if you have included an unusually long file name.

Using PhotoScape for Windows to Edit Your Profile Picture

The following instructions are for a Windows application called PhotoScape. You can download it directly from Mooiitech here.

Step 1

After PhotoScape is downloaded and installed, launch it. Once PhotoScape is running, open up the image you would like to use as your profile picture. To illustrate the steps, we will be using a rectangular image and lead by example.

Notice that in addition to it being rectangular, but the size as shown in the Information window is considerably larger than 95 x 95 pixels. This means that both cropping (or trimming) his head and scaling (or resizing) the cropped picture down will need to be done.

Note: You will want to use a picture or area of a picture that is larger than 95 x 95 pixels, as scaling pictures up in size results in blurriness and pixelation.

Step 2

The first action will be to crop the picture around the subject's head by selecting the "Crop" tab and then the "Crop freely" selection from the drop down menu. This will allow the mouse to draw a square around the subject's head. Use the height and width calculator to help draw a perfect square.

Step 3

Now that a perfect square has been drawn around the subject's head, crop it by clicking on the "Crop" button.

Step 4

The next action that you will need to perform is to scale the picture down to 95 x 95 pixels. Click on the "Home" tab, then the "Resize" button. This will launch a new window as illustrated below. Making sure the "Preserve aspect ratio" box is checked, resize the image by scaling the width down to 95 pixels. Since the "Preserve aspect ratio" box is checked, you'll notice that the height pixels drop automatically to 95 pixels. Once done, click the "OK" button.

Step 5

Success! You are now ready to upload your new picture to Keen!

Using GraphicConverter for Macintosh to Edit Your Profile Picture

The following instructions are for a Macintosh application called GraphicConverter. This application has been available for many years and is available for many older versions of Mac OS. You can download it directly from Lemkesoft here.

Step 1

After GraphicConverter is downloaded and installed, launch it. Once GraphicConverter is running, open up the image you would like to use as your profile picture. To illustrate the steps, we will be using a rectangular image and lead by example.

Notice that in addition to it being rectangular, but the size as shown in the Information window is considerably larger than 95 x 95 pixels. This means that both cropping (or trimming) his head and scaling (or resizing) the cropped picture down will need to be done.

Note: You will want to use a picture or area of a picture that is larger than 95 x 95 pixels, as scaling pictures up in size results in blurriness and pixelation.

Step 2

The first action will be to crop the picture around the subject's head. To make things a little easier, open the Position window by selecting "Show Position" under the Window menu.

Step 3

Once "Show Position" is selected, a small window will appear showing the coordinates of where the cursor is in the picture. When you start selecting, it will show the dimensions of your selection.

Note: You can select a perfect square by holding down the Shift key (before and during) click-dragging your selection box.

Step 4

Now that a perfect square has been drawn around the subject's head, select "Trim Selection" from the Edit menu.

Note: You can select a perfect square by holding down the Shift key (before and during) click-dragging your selection box.

Step 5

The next action that you will need to perform is to scale the picture down to 95 x 95 pixels. Simply select the "Scale..." item under the Size submenu, as shown below.

Step 6

Once selected, this will launch a new window. Double-check that the "Keep Proportions" and "Scale Picture" options are selected.

Making sure the "Width" radio button is selected, enter "95" into the text field next to it. After a short delay, the new 95 pixel height will automatically appear in the height text field. Once you're ready, click the "OK" button.

Step 7

Success! Confirm the new size of the picture is 95 x 95 pixels in the Information window. At this point, save your picture. Note: You can save it as a copy by using the "Save As..." option under the File menu if you want to keep the original picture unedited. You are now ready to upload your new picture to Keen!

 
 
 
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