I am a Microsoft Certified
Systems Engineer (Win2K track) and I have successfully
completed all 7 Microsoft competency certification exams.
I have 14 years of experience in
consulting, IT Administration & IT Project Management. I can help you with my
excellent approach to problem-solving. You can rely on me for help with problems
related to hardware or software.
Listed below are a few areas I can help
you with:
Client Operating Systems
- Windows 95 / 98, Windows ME, Windows
NT, Windows 2000, Windows XP
Client Applications:
-
Office 97, Office
2000, Office XP - Outlook, Word, Excel, PowerPoint
-
Internet
Explorer, Outlook Express
Server Applications
-
Windows NT or
Windows 2000 Servers, WINS, DHCP, DNS, Domain Administration, Trust
Relationships, Active Directory, Migration to Windows 2000 & Active
Directory
-
Internet
Information Server (IIS)
-
System
Administration of Microsoft SQL Server 7.0 / 2000
-
Microsoft
Exchange Server 5.5 / 2000, including migration to Exchange 2000
-
Citrix Metaframe
1.8 / XP
Desktop & Server hardware & Software
-
Resolve hardware
& Software problems
-
Recommend
firmware updates & Software upgrades
-
Be your
purchasing manager - make recommendations for new hardware & software
purchases, shop on your behalf to find best available hardware
configurations for excellent prices
Solutions via Ingenio mail:
Please feel free to send me your questions via
Ingenio mail. Please suggest a reasonable amount you are willing to pay
for my solution. If I agree that you have been fair in compensating me for my
time and effort, I will work on the problem and send you my
suggestions / solutions. Please be aware that Ingenio mail is sometimes slow, sometimes the delay is a few hours. So if I promised to send you a response via Ingenio mail, be
assured I sent it.
Feedback & Ratings:
Your satisfaction is very important for me. I
work hard to help resolve your problems. I appreciate your time to leave
objective, fair and accurate feedback at the end of the call.
To all my customers who have taken the time to leave GREAT feedback in
recognition of my efforts in resolving their problems quickly and efficiently - I THANK YOU FOR HELPING ME HELP YOU.
My Listings
| Microsoft Outlook, Outlook Express, Word, Excel, PowerPoint |
Click
here for outstanding advice in this category |
| Windows 98 / Windows NT / Windows 2000 / Windows XP |
Click
here for outstanding advice in this category |
| Windows 2000 Active Directory, Exchange Server |
Click
here for outstanding advice in this category |
| IT Infrastructure Design / Planning / Implementation |
Click
here for outstanding advice in this category |
| Financial Planning, Retirement Planning, Real Estate
Investing |
Click
here for outstanding advice in this category |
| Advice on ANYthing - Technology, Money, Life, Philosophy |
Click
here for outstanding advice in this category |
|
|
Microsoft Certified Advisor's Feedback
|
Sort by:
|
Next >
|
| Date |
Rated By |
Rating |
Comments |
|
6/11/2008
|
hjfund
|
  |
Mine was an involved issue regarding likely Contact forms or
local Office installation needing a complete replacement.
This advisor was thorough and suggested a few ways of
approaching the problem. I have my homework to do now based
on her suggestions. I'd felt good enough about our call
that i would very likely call this advisor again as a follow up.
|
 |
|
6/5/2008
|
platinechef
|
 |
Was Microsoft Certified Advisor helpful? Friendly?
Professional? Would you call them again?
yes, yes, yes
THANK YOU!!!
|
|
|
5/25/2008
|
Richard Lee
|
|
Wow what an easy call. I will be calling you first for all
my IT support. I have been working on this outlook issue
for 3 weeks with an investment of 60 personal hours online
and phone with Geek Squad,HP IT, Comcast IT and microsoft
help pages. I even sent my computer in for uninstall and
reinstall of MS Office with no resolution from the legions
of "IT experts". I was about to throw this computer into
the lake as my business is run from this outlook contact
list.
In 9 minutes my advisor resolved this harrowing experience
for me and got my business back up to speed. Thank you for
saving my sanity, my marriage, my business. Richard Lee
|
|
|
5/15/2008
|
zoom541
|
|
Great!!!!
|
|
|
5/13/2008
|
Don Linley
|
|
Fabulous tech support! THANK YOU!
Don
|
|
|
5/8/2008
|
Tektom
|
 |
I sort of changed my mind on what I needed to be done after
talking for a while, so they were helpful in pointing out
some key points that helped me decide on what to do.
|
|
|
5/5/2008
|
pwhalon
|
|
I called and got 3 free minutes with a Microsoft certified
advisor. When the 3 minutes were up, I was prompted to
enter my credit card number and tried to set up an account
for $10. I gave my credit card information and the call
was immediately ended with only $0.11 remaining despite no
additional support time allocated.
Please advise
Patricia Whalon
610.506.6500 Mobile
|
|
|
4/13/2008
|
SSA90
|
|
thank you
|
|
|
4/11/2008
|
Msolar
|
|
Nice Job
|
|
|
4/10/2008
|
Walter Hanssen0049
|
|
It took the advisor about 15 minutes to finally find the
problem which was that I had "Choose MS Word 2003 to edit
my e-mail messages."
When I typed my e-mail message, it looked like the fonts
had a scaling of 50% but when I sent it to someone it
looked normal.
|
|
|
Next >
|
|
|
|