For the most part, I have amazing callers. I have manifested that for myself. I use to feel like I had to be tolerant of whiny and screamer callers but no more. I realized that tolerating screaming is the same as condoning it. When I screamed back, the caller did not like it but needed to know what it feels like.
Screaming is a childish behavior. Screaming at your advisor will not get you what you want. If you are angry or hurt than get over it by dealing with it and place the hurt and anger where it belongs. I find that screamers are scared to yell at the person that is making them upset. So screaming at the advisor is misdirected anger and cowardly. If you do not have the courage to scream at who is making you upset, than that means that you should not be screaming. Learn to deal with things in a mature manner which will yield a mature result.
I have many great callers that are going through some major things in their life. I mean serious things. If they are not screaming and angry than no one should be. Instead my callers who are going through a lot are considerate, loving and compassionate towards others despite their hardship.
So if you call me screaming, I will scream back. We can either have a great time on the phone or a shouting match. It s your dollar. I hope you choose the first. I am here to be of service which I love doing. I feel that being an advisor has been a blessing to me and a great learning journey. I am so thankful for my life even though I have gone through many unimaginable things that could of made me angry. Everyday, I feel and see the blessings pouring in from every direction. I have co created greatly with the universe. I wish the same for you.