{"id":139,"date":"2018-06-13T22:54:27","date_gmt":"2018-06-13T22:54:27","guid":{"rendered":"http:\/\/www.keen.com\/newarticles\/uncategorized\/introducing-ping-a-new-way-to-connect"},"modified":"2021-05-24T20:02:43","modified_gmt":"2021-05-24T20:02:43","slug":"introducing-ping-a-new-way-to-connect","status":"publish","type":"post","link":"https:\/\/wordpress.keen.com\/articles\/keen-blog\/introducing-ping-a-new-way-to-connect","title":{"rendered":"Introducing Ping! A New Way to Connect"},"content":{"rendered":"<h4 class=\"MsoNormal\"><b>New Feature Alert!<\/b><\/h4>\n<p class=\"MsoNormal\">Keen is excited to announce our newest feature: Ping! Ping is a quick and easy way for customers and advisors to keep in touch between calls and chats \u2014 and it\u2019s FREE!<\/p>\n<p class=\"MsoNormal\">Here on Keen, the most meaningful experience within our community is cultivating valuable relationships between customers and advisors. We know from Keen Mail that both customers and advisors enjoy keeping in touch between calls and chats. Whether you\u2019re a customer dropping a thank you note to your favorite advisor, or an advisor who wants to check in on a customer, keeping in contact helps our community stay close. Now, with the convenience of Ping, keeping in touch is that much easier!<\/p>\n<h4 class=\"MsoNormal\"><b>Why you\u2019ll love it:<\/b><\/h4>\n<p class=\"MsoListParagraphCxSpFirst\"><!-- [if !supportLists]-->\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <!--[endif]-->Wanting to speak to your advisor, but aren\u2019t sure when they\u2019ll be online? Use ping to send an instant message to your advisor to ask for their schedule.<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\"><!-- [if !supportLists]-->\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <!--[endif]-->No more waiting around! You&#8217;ll receive an SMS text when your advisor responds.<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\"><!-- [if !supportLists]-->\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <!--[endif]-->It&#8217;s convenient! Get quick responses and keep track of old conversations using Ping\u2019s convenient thread format, which saves all your past messages.<\/p>\n<p class=\"MsoListParagraphCxSpMiddle\"><!-- [if !supportLists]-->\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <!--[endif]-->Use Ping to follow up a call or chat with a \u201cthank you,\u201d or check back in on a past conversation.<\/p>\n<p class=\"MsoListParagraphCxSpLast\"><!-- [if !supportLists]-->\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <!--[endif]-->Ping helps advisors maintain strong, meaningful bonds with their customers.<\/p>\n<p class=\"MsoNormal\">To get started, click on the Ping icon on your favorite advisor\u2019s listing.<\/p>\n<p class=\"MsoNormal\"><a href=\"https:\/\/www.keen.com\/psychic-readings\/195?tid=NFWVKNV8&amp;mkt_tok=eyJpIjoiT0dGaFpUUTVaamt3WmpFeCIsInQiOiJvWTdWTzM1YWdIUlREOWxmV0hSWTM0cXArYVNLN0Y5REV6MjgrRTlPc2tnRlJjbGxrV3dLbDJwQzlSNnZOU1RuYzFLU3FJQ0Z1Q0MwVDVkRGdZZlBHdz09In0%3d\">Try Ping Now<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New Feature Alert! Keen is excited to announce our newest feature: Ping! Ping is a quick and easy way for customers and advisors to keep in touch between calls and chats \u2014 and it\u2019s FREE! Here on Keen, the most meaningful experience within our community is cultivating valuable relationships between customers and advisors. We know &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/wordpress.keen.com\/articles\/keen-blog\/introducing-ping-a-new-way-to-connect\"> <span class=\"screen-reader-text\">Introducing Ping! A New Way to Connect<\/span> Read More \u00bb<\/a><\/p>\n","protected":false},"author":34,"featured_media":1909,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","footnotes":""},"categories":[3],"tags":[],"class_list":["post-139","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-keen-blog"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v24.0) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Introducing Ping! 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