Creating Listings

Quick Links
About Keen Listings and their Benefits
Creating your Keen Listing
Pricing your Services

Related Links
Advisor Rules
Payment Policies
Photo Policy

About Keen Listings and their Benefits

What is a Keen listing?
Your Keen listing is an online profile detailing the psychic services you provide. It gives you a web presence so that potential customers can decide whether or not to purchase your services. It includes a listing title, a sales pitch and further additional details plus the rate you charge for delivering your services via phone, online chat or by mail and whether you want to enable bonuses.

Once you've created your listing, you'll have your very own Keen Phone Number w/ personal extension, a web–based Keen Call Button to place on your own website and in email signatures, the ability to earn money by selling digital content through a Keen "Buy Now" Button, plus the ability to market your services through the Keen Marketplace with Featured Listings.

When creating your listing, you should distinguish your services from other psychic advisors. Here are some tips for writing a unique, compelling listing that's easy to read, loads quickly, and captures and keeps a potential customer's attention:

  • Use a Strong Call to Action: Why should the customer contact you?
  • Be Professional: Spelling and grammatical errors matter. Check your listing for errors before submitting it.
  • Be Honest: Your listing is representative of the type of business you run and should accurately inform the customer on what to expect.
  • Be Transparent: Potential customers want to know about you, your experience, qualifications and how you can help them.
  • Experiment: Test different types of creative content to see what works. You can edit your listing at any time.
What are the benefits of my Keen listing?
Listing your services on Keen has many benefits. There is no set–up fee and Keen provides you with a rich set of tools and features to manage your business. Here are a few more important benefits of being listed on Keen:
  1. Be Found in the Keen Marketplace – It gives you a presence online for customers to find you and to be found in search results on search engines like Google and Yahoo that crawl and index your Keen listing. Before you submit your listing(s), please review the Keen Advisor Rules for help in creating an effective listing that meets the criteria for the Keen Psychic Directory.
  2. Build an Online Reputation with Ratings and Feedback – Customers often rely on ratings and written feedback from other customers when making decisions to purchase a product or service online. Keen's psychic community is no different. Your feedback will give customers unique insight into your level of experience and the level of satisfaction of your customers, which may be the most important information you can provide to gain your next customer.
  3. Feature your Listings – Like any business, your ability to get and keep customers will affect your success and how much business you generate using Keen. Being listed on Keen lets you promote your listing in top spots in your listing category through the Featured Listing program and increases the likelihood of reaching highly qualified potential customers who need your services.
  4. Distribution through Partner Programs – By participating in Featured Listings, your listing will be available for distribution through marketing programs that may be promoted by Keen and/or its marketing partners.

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Creating Your Keen Listing

How do you create/edit/delete a listing?
New advisors: If you're new to Keen and have never created a listing, please review this quick advisor tutorial to get acquainted with Keen. When, you're ready, just click the orange "get started now" button.

Existing advisors: If you've already created a psychic advice listing on Keen and want to create another one or edit or delete an existing listing, click on the My Account tab from anywhere on Keen, then click on View Details from the My Listings area. Or go you can directly to your My Listings page to create / edit / delete any listing.

What is my Listing Title?
Choose a title that briefly describes the services you're offering in this listing. Be creative but professional. Refrain from using ALL CAPS and use standard punctuation and capitalization. Use key words to communicate what you're selling and engage your audience. This is an opportunity for you to entice the customer to either purchase now or to click through to learn more about what you have to offer. Note: No single word in your listing title may be more than 15 characters long.

What is the "Chat" option?
Keen Chat is an instant messaging interface similar to other live communication applications used across the Internet. It allows real-time conversation between two Keen users. Once a chat has been initiated, either user can enter text, which will then appear on the other user's monitor. Chat is an optional feature and an additional opportunity for you to sell your services, not a replacement of any other Keen service. Learn more about chat.

What is a Sales Pitch?
Your sales pitch is your chance to briefly describe your qualifications and abilities to potential customers. It appears in the KEEN Directory listing results and gives you the chance to differentiate your services from other psychic advisors.

When you write your pitch, describe your service in a sentence or two (up to 250 characters, no HTML). You want to encourage customers to purchase directly from the listing results, or to click through to view your entire listing where they can also purchase from your listing.

What do I write in the "Describe Your Service" field?
Use this section to tell your potential customers more about what you do. Write it in your "personal voice," tell who you are, what you know, and explain why they should want to contact you for your services.

Try to be clear, concise and creative. Also, be honest and professional. Your listing should use a strong call to action. And remember, this is your chance to sell yourself and your listing. You have plenty of space to elaborate — 7,000 characters (about a 1,000 words).

You'll also want to use relevant keywords that further specify what services you offer and help users decide if you're the right psychic advisor to contact. They also increase your chances of showing up on the results page for searches within your category. Use keywords that you feel will describe what you do accurately and entice customers to select you as their psychic advisor. And add a personal touch with HTML, pictures and anything else you feel sets you apart from other psychic advisors on Keen.

Should I upload a photo?
Yes! Photos enhance listings by adding a personal touch. We find that customers are much more likely to take the step of contacting you when you have an image attached to the listing. Plus listings without a photo cannot appear in Featured Listings.

Please note: Photos must be in JPG, GIF or BMP format, no larger than 400KB, and square (e.g. 95 pixels x 95 pixels), so that they'll display properly throughout the site. We strongly recommend that you use a headshot, which is generally easier to view. If you choose not to upload a photo, Keen will display a "no photo" icon in its place.

If you have problems uploading a photo, please contact Customer Support.

Can I create listings in different categories and topics?
Yes. You can create 1 Live Advice listing per topic. For example, you can create 1 Live Advice listing in the Psychics Advice > Love & Relationships topic and 1 Live Advice listing in the Psychics Advice > Tarot Readers topic, and so on. Each listing can have different settings; have unique extensions, and unique Call and Buy Now Buttons.

You can create a maximum of 20 Recorded Advice listings. There is no restriction to the number of Recorded Listings you may have in any given topic, as long as you only have 20 Recorded Advice listings in total.

Please be sure that each of your listings is relevant to the topic you have chosen.

Pricing your Services

How do you set your rate?
With Keen, you get to choose your rate for both phone calls (and online chat if you choose to enable) and selling digital content through email. How much is your time worth? $3.99 a minute? $50 per email reading? Enter the amount it will cost a customer to have a conversation with you (via phone or chat) or have the work done through email. You're able to earn money selling through all these channels. Set a fee based on what you feel is fair and what you think customers will be willing to pay for your services.

What is the "Pay a Bonus" feature?
A bonus is an added payment option that you may choose to make available to your customers. This option lets customers to pay you a bonus, or tip, over the phone or through website after your conversation after they leave you feedback. A default setting disables this feature for your listings, however, you can easily enable it for some or all of your listings by following the instructions here.

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