Customers in Crisis

People often come to Keen to speak to advisors about life's struggles. We understand that challenging life circumstances can lead one to feel helpless and alone. While our advisors can provide comfort, guidance, and support, they are not equipped to handle medical issues or life-threatening emergencies such as suicidal thoughts, domestic violence, or sexual abuse.
We recommend calling the Suicide Prevention Lifeline at 1-800-273-TALK (8255).
If you are in crisis or in danger, please seek assistance from the following resources that can better provide you with help:
United States
Emergency: 911
National Domestic Violence Hotline:
1-800-799-7233
National Suicide Prevention Lifeline:
1-800-273-TALK (8255)
National Hopeline Network:
1-800-SUICIDE (800-784-2433)
Crisis Text Line:
Text "DESERVE" TO 741-741
Lifeline Crisis Chat (Online live messaging):
Self-Harm Hotline:
1-800-DONT CUT (1-800-366-8288)
Planned Parenthood Hotline:
1-800-230-PLAN (7526)
American Association of Poison Control Centers:
1-800-222-1222
National Council on Alcoholism & Drug Dependency Hope Line:
1-800-622-2255
National Crisis Line - Anorexia and Bulimia:
1-800-233-4357
GLBT Hotline:
1-888-843-4564
TREVOR Crisis Hotline:
1-866-488-7386
AIDS Crisis Line:
1-800-221-7044
Veterans Crisis Line:
TransLifeline:
1-877-565-8860
Suicide Prevention Wiki:
Australia
Emergency: 000
Lifeline.org:
LifeLine Australia:
1-300-13-11-14
YourLifeCounts.org:
Beyond Blue:
Austria
Emergency: 112
Austria Suicide Hotline:
017133374
Bahrain
Emergency: 999
Suicide Prevention:
0097 161 199 188 / 0097 161 199 260 / 0097 161 199 191 / 0097 161 199 334
Violence Against Women:
1787 0302
Canada
Emergency: 911
Hotline:
1-888-353-2273
YourLifeCounts.org:
Crisis Services Canada:
Canadian Association for Suicide Prevention:
Chile
Emergency: 131
Teléfono de la Esperanza:
(00 56 42) 22 12 00
Curacao
Emergency: 911
Denmark
Emergency: 112
Suicide Helpline:
+45 70 201 201
Online Chat:
Finland
Emergency: 112
Crisis Line:
010 195 202
France
Emergency: 112
SoS Help Suicide Prevention:
01 46 21 46 46
SoS Help Suicide Online Chat:
Germany
Emergency: 112
Hotline:
800 111 0111
Hotline:
0800 111 0222
YourLifeCounts.org:
Iceland
Emergency: 112
Hot Line:
1717
India
Emergency: 112 Sneha India (http://www.snehaindia.org) is available 24/7 on the phone by calling 91 44 24640050
Italy
Emergency: 112
Italy Suicide Hotline:
800 86 00 22
Samaritans Onlus:
06 77208977
Telefono Amico Italia:
199 284 284
Japan
Emergency: 119
Life Line Tokyo:
03-5774-0992
Korea, South
Emergency: 112
Counsel24:
1566-2525
Lifeline Korea:
1588-9191
Ministry of Health & Welfare:
129
Luxembourg
Emergency: 112
SOS Detresse:
(+352) 45 45 45
Mexico
Emergency: 911
Suicide Hot Line:
525-510-2550
Programa Salvemos Una Vida:
9453777
Netherlands
Emergency: 112
Netherlands Suicide Prevention:
Suicide Hot Line:
0900-0113
New Zealand
Emergency: 111
Lifeline 24/7 Helpline:
0800 543 354
Suicide Crisis Helpline:
0508 828 865 (0508 TAUTOKO)
YourLifeCounts.org:
Norway
Emergency: 112
Suicide Hotline Kirkens SOS:
22 40 00 40
Online Chat:
Mental Helse Helpline:
116 123
Puerto Rico
Emergency: 911
Hospital San Juan Capestrano:
(844) 290 3959
South Africa
Emergency:
10 111 for police or 10 177 for an ambulance
24hr Helpline:
0800 12 13 14 or SMS 31393 (and we will call you back)
Depression and Anxiety Helpline:
0800 70 80 90
YourLifeCounts.org:
Sweden
Emergency: 112
Nagon att tala med Samaritans:
(46) 31 711 2400
Taiwan
Emergency: 110
Taiwan Suicide Prevention Center:
0800 788 995
UK & Republic of Ireland
Emergency: 112 or 999
Non-emergency:
111, Option 2
24/7 Helpline:
116 123 (UK and ROI)
Samaritans.org:
YourLifeCounts.org:
United Arab Emirates
Emergency: 999
Suicide Prevention:
800 46342
Human Trafficking:
800 72 83
24/7 Domestic Abuse Helpline:
1919