Call Details - Groups

The Call Details page itemizes the details of all the calls your group receives. Here's a quick summary and explanation of the information you'll be able to find on this page.
Group Manager Earnings
How much you earned from your Group Manager's fee for this call.
Advisor Earnings *
How much the customer paid for this call, and how much the advisor earned, once the platform fee (40 cents per minute for all calls), Keen's commission (43% for all transactions), and the Group Manager's fee are subtracted.
Billing Information
The customer's member name, when the call began and ended, and how many minutes it lasted.
Promotional Minutes and Money
Any Keen Free Minutes promotions or advisor's Free Minutes offers that impacted the advisor's earnings, and your Group Manager's fee, from this call.
Call Feedback
What rating and written feedback, if any, this call received from the customer. Note: If the customer didn't leave feedback, the advisor will be offered a chance to send them Mail to follow up and ask for their feedback about the call.
Listing Information
The listing's title, category, topic and per-minute fee (which can vary if either the customer or advisor are located outside of the United States).
* Amounts used in examples are not guaranteed amounts and are subject to change.