Your Satisfaction
is Our Priority
Our goal is to provide you someone to turn to when you need it most. We want every conversation with an advisor to be insightful. If it isn't, we're committed to make it right for you.
If you aren't satisfied, you may be eligible to receive a credit to your account, up to a limit of $25*.
Request Satisfaction Guarantee Credit
Note: Keen reserves the right, in its sole discretion, to approve, deny or issue a partial credit for any request.
*Satisfaction Guarantee credits are issued in Keen dollars, which may be used on future conversations. You're permitted to be reimbursed for one unsatisfactory experience every 30 days. Only conversations that occur within the past 72 hours are eligible for reimbursement. Promotional funds may not be eligible for reimbursement.
Last Revised Nov 13, 2017