First time doing it and its probably my last. Cool dude but the convo went went longer than what i felt was needed. So i was a bit unsatisfied with it at the end. Tried to contact him asking if we could do something about it. But it didn’t hear from him again. Keen needs to do something about protecting their customers better. A 25$ credit isnt going to satisfy someone who didnt get what they were looking for. My advice for others is; just make sure you understand keens policy and how it all works. Dont make a dumb mistake like i have and then have absolutely no way of being compensated or refunded any funds.