Keen Customer Support

This form is used only for submitting issues/questions with regards to your account and not for use in seeking advice services. If you wish to contact an advisor, please go to the home page and browse the categories there.
You may want to check our Frequently Asked Questions and Help Section to see if your question is answered there prior to contacting Customer Support.
If you still have questions, please use the form below to contact Customer Support for account and product questions.

Please provide your contact information.

Member Name

First Name:

Last Name:

Email*:

Phone Number*:

( ) - Add ext.

This phone number will only be used if we need to call you about this issue.

Please provide as much information as possible about the issue so that we can assist you.

Subject*:

Select item for refund*:

Description*:

*Required fields

If you still have questions, you can contact Customer Service at 877-533-6435. Hours of Operation: Mon-Fri: 6:00 AM - 6:00 PM, Sat-Sun: 8:00 AM - 4:30 PM

Advisors are not employees of KEEN. KEEN is for entertainment purposes only.

KEEN does not provide and is not responsible for any content or information that you receive or share through the KEEN service. Full Disclaimer.